www.intothewestleather.com
Accepted payments :
- PayPal
- Direct checkout with all major credit/debit cards with Square
All your payment information will remain secure and will be processed thru PayPal or Square for direct checkout.
I accept returns and exchanges with conditions as follow :
REFUND/EXCHANGES ACCEPTED :
- Package lost by USPS with official proof
- Item is sent back to me in its own original package
- Item has been unused or unworn
- Item is sent back within 7 days after end of sale
- Item is declared damaged by transportation with official proof
- Item is sold within USA
REFUND/EXCHANGES UNACCEPTED :
- Item is sent back after 7 days from end of sale
- Item is damaged by you
- Item is used or worn
- Custom or personalized orders
- Item is sent back without its own original package
- Wrong address is given
- Item is sold outside USA
To decide if you want either a refund or exchange, contact me within 48 hours after receiving your item and we will figure it out together.
The return shipping fee is at your own cost.
Please, contact me if you have questions concerning refunds/exchanges
I hope you will love your handmade item, but if you're not satisfied, we will find a solution together to make you happy because your satisfaction is my main goal.
For domestics shipping, your item will be shipped within 1 to 2 business days via USPS Priority Mail and a tracking number will be given to you once shipped.
For International shipping, please contact me for more info concerning prices, customs and delays.